Powering
our Communities
Lakeland Power Distribution Ltd. offers convenient online services for
our customers. Manage your account online. Pay your bill. Apply for service.

Servicing
our Communities

Safety and reliability is our core.
Lakeland Power strives to provide reliable service
to our customers while keeping our community safe.

Conserving
our Communities

Your local electric utility and community services are working together
to help you improve your energy efficiency with free energy-saving
upgrades, which can lower your energy use and your electricity bill.

Covid-19 Updates

For updates on Covid-19 and how its affecting our community, please visit our latest news page below.

Power Outage – we are receiving a higher than normal number of outage calls and you may be put on hold. If it’s an emergency for example wires down please stay back and call 911. Our crews are responding as safely and quickly as they can. Thank you.

Lakeland Power Distribution Ltd. offers convenient online services for our customers. Manage your account online. Pay your bill. Apply for service. Report an Outage. Can’t find what you’re looking for? Contact us for more information.

Lakeland Power Distribution Ltd. offers convenient online services for our customers. Manage your account online. Pay your bill. Apply for service. Report an Outage. Can’t find what you’re looking for? Contact us for more information.

Lakeland Power wants to hear your voice. We invite our customers to complete our Lakeland Survey to ensure we are meeting your needs.

Lakeland Power Distribution Ltd. has applied to the Ontario Energy Board to change our electricity distribution rates. Learn more.

Lakeland Power Distribution Ltd. has applied to the Ontario Energy Board to change our electricity distribution rates. Learn more.


Notice of Change to Conditions of Service Document

The Distribution System Code requires that every distributor produce its own “Conditions of Service” document. The purpose of this document is to provide a means of communicating the types and level of service available to the customers within the distributor’s service territory.

The current version of the Conditions of Service was published in 2017. Since then, various changes to regulations and codes that govern Distributor activities have come into effect, which in turn require updates to the original document.

The revised document is available to view here.  Customers without internet access may obtain a copy of the revised Conditions of Service at our office at 200-395 Centre St N, Huntsville On P1H 2M2

The public is invited to make written comments on the revisions. Comments will be accepted until July 15th, 2019. Please direct all written comments to either:

Mail : Lakeland Power Distribution Ltd.
Attn: Conditions of Service
395 Centre St
On, P1H 2M2

Email : service@lakelandpower.on.ca

LAKELAND LIVE EVENT MARCH 13th

Like or follow our page to join the conversation:
fb.com/LakelandPower

Getting outage updates just got easier. If your power has gone out please contact us by Phone 24/7 at (888) 282-7711 or check the new Outage Map for outages in your area.

POWER OUTAGES

Getting outage updates just got easier. If your power has gone out please contact us by Phone 24/7 at (888) 282-7711 or check the new Outage Map for outages in your area.

Time of Use

Your electricity charges at different times of the day.

Covid-19 Energy Assistance Program (CEAP)

You may qualify for a one-time, on-bill credit available to customers who are experiencing hardship due to Covid-19. Apply now to find out if you are eligible.

COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

New support for eligible small business customers struggling to pay their energy bills due to Covid-19. Apply now to find out if you are eligible.

There’s Help for Low-Income Households

You may qualify for a reduction on your electricity bill. The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit.

There’s Help for Low-Income Households

You may qualify for a reduction on your electricity bill. The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit.

If energy-saving upgrades are out of reach, we’re here to help.

Your local electric utility and community services are working together to help you improve your home’s energy efficiency with free energy-saving upgrades.

If energy-saving upgrades are out of reach, we’re here to help.

Your local electric utility and community services are working together to help you improve your home’s energy efficiency with free energy-saving upgrades.


CONSERVATION FIRST FRAMEWORK ANNOUNCEMENT

Effective March 21, 2019, the Minister of Energy, Northern Development and Mines directed the IESO to discontinue the current 2015-2020 Conservation First Framework (CFF) and implement a new interim framework, in support of the government’s goal to reduce electricity costs for customers. http://www.ieso.ca/en/Sector-Participants/Conservation-Delivery-and-Tools/Interim-Framework

Lakeland Power Distribution Ltd. will continue to manage projects with customers with whom they have binding agreements. Customers with existing contracts can still expect to have the incentive paid on project completion (which must be by Dec. 31, 2020).

Applications to the new suite of business programs will be completed through the IESO.

KilowattWay

Reveal how you use electricity and discover ways to become more energy efficient. Visit www.kilowattway.ca

Business Refrigeration Program

Cool your costs. Get up to $2500 in refrigeration upgrades for your business.

For Business

Energy efficient incentives can make a difference to your expenses. More selling, less replacing.

Business Refrigeration Program

Cool your costs. Get up to $2500 in refrigeration upgrades for your business.

For Business

Energy efficient incentives can make a difference to your expenses. More selling, less replacing.

KilowattWay

Reveal how you use electricity and discover ways to become more energy efficient. Visit www.kilowattway.ca

Business Refrigeration Program

Cool your costs. Get up to $2500 in refrigeration upgrades for your business.

For Business

Energy efficient incentives can make a difference to your expenses. More selling, less replacing.

Business Refrigeration Program

Cool your costs. Get up to $2500 in refrigeration upgrades for your business.

For Business

Energy efficient incentives can make a difference to your expenses. More selling, less replacing.

MISSION STATEMENT

Reliability

Our mission is to distribute electricity safely and reliably to customers in Bracebridge, Burk’s Falls, Huntsville, Magnetawan, Parry Sound and Sundridge. We are accountable to these towns that also are our shareholders. Our objective is to be one of Ontario’s top performing distribution companies in both customer service and reliability.

MISSION STATEMENT

Reliability

Our mission is to distribute electricity safely and reliably to customers in Bracebridge, Burk’s Falls, Huntsville, Magnetawan, Parry Sound and Sundridge. We are accountable to these towns that also are our shareholders. Our objective is to be one of Ontario’s top performing distribution companies in both customer service and reliability.

Lakeland News

Media Release: Time-of-Use Customer Choice Comes to Electricity Rates on November 1

Media Release: Time-of-Use Customer Choice Comes to Electricity Rates on November 1 150 150 Lakeland Power Distribution Ltd.

Choosing your electricity price plan

Choosing your electricity price plan 1126 1001 Lakeland Power Distribution Ltd.

COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

COVID-19 Energy Assistance Program for Small Business (CEAP-SB) 2000 700 Lakeland Power Distribution Ltd.

Hydro One and Lakeland Power work together to improve local reliability

Hydro One and Lakeland Power work together to improve local reliability 150 150 Lakeland Power Distribution Ltd.

Lakeland News

Media Release: Time-of-Use Customer Choice Comes to Electricity Rates on November 1

Media Release: Time-of-Use Customer Choice Comes to Electricity Rates on November 1 150 150 Lakeland Power Distribution Ltd.

Choosing your electricity price plan

Choosing your electricity price plan 1126 1001 Lakeland Power Distribution Ltd.

COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

COVID-19 Energy Assistance Program for Small Business (CEAP-SB) 2000 700 Lakeland Power Distribution Ltd.

Hydro One and Lakeland Power work together to improve local reliability

Hydro One and Lakeland Power work together to improve local reliability 150 150 Lakeland Power Distribution Ltd.
Here's a tip if you're closing the cottage this weekend: Always check for branches over powerlines that may need pr… https://t.co/HRSPgkGDBX 2 hours ago
If you're decorating for Halloween, make sure the cords you're using for decorative lighting or for spooky voices a… https://t.co/grIJT4pYEA 1 day ago
Looking for ways to save on your electricity bill, now that you are spending more time at home? Consider buying an… https://t.co/JW46KFx9AE 4 days ago
Heading into fall yard cleanup this weekend? Always remember to carry ladders horizontally to avoid contact with ov… https://t.co/ve1bL8Pl6r 6 days ago
⚠️ Power Outage Update ⚠️ #PowerOutage affecting customers in #Bracebridge. ETR approx 12pm. Please visit the outag… https://t.co/LqCrfClzjn 6 days ago
@RoseValley3 No ETR at this time. Please visit our outage map for updates https://t.co/n8sIUl86iq Thank you. 7 days ago

Your paper statement delivery may be delayed in the event of a postal interruption. If you are impacted, it is still your responsibility to know your balance and make your payments on time.

Stay informed. Check out our E-Billing option and view your account online.

Progress in Review: Lakeland Holding/Parry Sound

At Lakeland, we believe in continually assessing our performance to improve our products and the services provided to our customers. View our latest progress report for Parry Sound.

VIEW THE REPORT

Current Time of Use


CURRENTLY

On-Peak $$$

13.2 ¢/kWh

Thanks!

NEW COVID-19 Energy Assistance Program for Small Business (CEAP-SB)

CEAP-SB is a one-time, on-bill credit available to eligible small business customers who are experiencing hardship due to Covid-19. Apply now to find out if you are eligible.

CEAP-SB funding is limited and applying does not guarantee that your utility has CEAP-SB funding remaining. Applications will be processed in the order they are received. For information on residential CEAP and lower-income energy support programs available, please visit the Ontario Energy Board’s website.

Apply now https://www.lakelandpower.on.ca/ceap-sb/