Lakeland Power Distribution Ltd. offers convenient online services for our customers. Manage your account online. Pay your bill. Apply for service. Report an Outage. Can’t find what you’re looking for? Contact us for more information.
Lakeland Power Distribution Ltd. offers convenient online services for our customers. Manage your account online. Pay your bill. Apply for service. Report an Outage. Can’t find what you’re looking for? Contact us for more information.
Lakeland Power wants to hear your voice. We invite our customers to complete our Lakeland Survey to ensure we are meeting your needs.
Lakeland Power Distribution Ltd. has applied to the Ontario Energy Board to change our electricity distribution rates. Learn more.
Lakeland Power Distribution Ltd. has applied to the Ontario Energy Board to change our electricity distribution rates. Learn more.
Notice of Change to Conditions of Service Document
The Distribution System Code requires that every distributor produce its own “Conditions of Service” document. The purpose of this document is to provide a means of communicating the types and level of service available to the customers within the distributor’s service territory.
The current version of the Conditions of Service was published in 2017. Since then, various changes to regulations and codes that govern Distributor activities have come into effect, which in turn require updates to the original document.
The revised document is available to view here. Customers without internet access may obtain a copy of the revised Conditions of Service at our office at 200-395 Centre St N, Huntsville On P1H 2M2
The public is invited to make written comments on the revisions. Comments will be accepted until July 15th, 2019. Please direct all written comments to either:
Mail : Lakeland Power Distribution Ltd.
Attn: Conditions of Service
395 Centre St
On, P1H 2M2
Email : service@lakelandpower.on.ca
LAKELAND LIVE EVENT MARCH 13th
Like or follow our page to join the conversation:
fb.com/LakelandPower
Getting outage updates just got easier. To report a power outage and for more information on current outages, please call, text or Chat 24/7 for assistance.
Call: 1- 833-867-3777 Text: 705-996–4518 or use the Chat option.
POWER OUTAGES
Getting outage updates just got easier. If your power has gone out please contact us by Phone 24/7 at (888) 282-7711 or check the new Outage Map for outages in your area.
Activate your online account and Sign up for E-Billing for the chance to win 1 of 5 $1000 prizes.
Join our Pre-Authorized Payment program for the chance to win 1 prize of $500.
Join our Pre-Authorized Payment program for the chance to win 1 prize of $500.
Contest runs from Dec 15th to Jan 15th
Credit is applied to the Hydro Bill (no cash value)
Lakeland Power employees not eligible
Account must be in good standing
How Do We Rate?
The Ontario Energy Board has been working with all local electricity distribution companies in the province to create a scorecard that illustrates how well Ontario’s utilities are performing each year. Ontario’s electricity utilities will report their scorecard performance results annually, and make the results available to the public on their websites. Lakeland Power Distribution Ltd. posted its results on September 1, 2022 (showing the year 2021), which are available on both the Ontario Energy Board’s (OEB) and Lakeland Power websites.
Lakeland Power Rate Application 2023
Lakeland Power’s (LPDL’s) Application for Electricity and Distribution Rates and Charges effective May 1, 2023.
VIEW RATE APPLICATIONHow Do We Rate?
The Ontario Energy Board has been working with all local electricity distribution companies in the province to create a scorecard that illustrates how well Ontario’s utilities are performing each year.
VIEW OUR 2021 SCORECARD
Covid-19 Energy Assistance Program (CEAP)
You may qualify for a one-time, on-bill credit available to customers who are experiencing hardship due to Covid-19. Apply now to find out if you are eligible.
COVID-19 Energy Assistance Program for Small Business (CEAP-SB)
New support for eligible small business customers struggling to pay their energy bills due to Covid-19. Apply now to find out if you are eligible.
There’s Help for Low-Income Households
You may qualify for a reduction on your electricity bill. The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit.
There’s Help for Low-Income Households
You may qualify for a reduction on your electricity bill. The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit.
If energy-saving upgrades are out of reach, we’re here to help.
Your local electric utility and community services are working together to help you improve your home’s energy efficiency with free energy-saving upgrades.
If energy-saving upgrades are out of reach, we’re here to help.
Your local electric utility and community services are working together to help you improve your home’s energy efficiency with free energy-saving upgrades.
CONSERVATION FIRST FRAMEWORK ANNOUNCEMENT
Effective March 21, 2019, the Minister of Energy, Northern Development and Mines directed the IESO to discontinue the current 2015-2020 Conservation First Framework (CFF) and implement a new interim framework, in support of the government’s goal to reduce electricity costs for customers. http://www.ieso.ca/en/Sector-Participants/Conservation-Delivery-and-Tools/Interim-Framework
Lakeland Power Distribution Ltd. will continue to manage projects with customers with whom they have binding agreements. Customers with existing contracts can still expect to have the incentive paid on project completion (which must be by Dec. 31, 2020).
Applications to the new suite of business programs will be completed through the IESO.
KilowattWay
Reveal how you use electricity and discover ways to become more energy efficient. Visit www.kilowattway.ca
Business Refrigeration Program
Cool your costs. Get up to $2500 in refrigeration upgrades for your business.
For Business
Energy efficient incentives can make a difference to your expenses. More selling, less replacing.
Business Refrigeration Program
Cool your costs. Get up to $2500 in refrigeration upgrades for your business.
For Business
Energy efficient incentives can make a difference to your expenses. More selling, less replacing.
KilowattWay
Reveal how you use electricity and discover ways to become more energy efficient. Visit www.kilowattway.ca
Business Refrigeration Program
Cool your costs. Get up to $2500 in refrigeration upgrades for your business.
For Business
Energy efficient incentives can make a difference to your expenses. More selling, less replacing.
Business Refrigeration Program
Cool your costs. Get up to $2500 in refrigeration upgrades for your business.
For Business
Energy efficient incentives can make a difference to your expenses. More selling, less replacing.
MISSION STATEMENT
Reliability
Our mission is to distribute electricity safely and reliably to customers in Bracebridge, Burk’s Falls, Huntsville, Magnetawan, Parry Sound and Sundridge. We are accountable to these towns that also are our shareholders. Our objective is to be one of Ontario’s top performing distribution companies in both customer service and reliability.
MISSION STATEMENT
Reliability
Our mission is to distribute electricity safely and reliably to customers in Bracebridge, Burk’s Falls, Huntsville, Magnetawan, Parry Sound and Sundridge. We are accountable to these towns that also are our shareholders. Our objective is to be one of Ontario’s top performing distribution companies in both customer service and reliability.
Lakeland Power Rate Application 2023
Lakeland Power’s (LPDL’s) Application for Electricity and Distribution Rates and Charges effective May 1, 2023.
Lakeland News
Media Release – Minister Smith and Lakeland Power Launch Green Button to Help Local Energy Customers Save Money
Media Release – Minister Smith and Lakeland Power Launch Green Button to Help Local Energy Customers Save Money http://www.lakelandpower.on.ca/wp-content/uploads/2022/12/picLakeland-Green-Button-Media-Release-12-06-Final-1.jpg 1125 836 Lakeland Power Distribution Ltd. http://www.lakelandpower.on.ca/wp-content/uploads/2022/12/picLakeland-Green-Button-Media-Release-12-06-Final-1.jpg
SCAM ALERT: Steps you can take to protect yourself against fraud
SCAM ALERT: Steps you can take to protect yourself against fraud http://www.lakelandpower.on.ca/wp-content/uploads/2022/03/scam-photo.jpg 2000 1333 Lakeland Power Distribution Ltd. http://www.lakelandpower.on.ca/wp-content/uploads/2022/03/scam-photo.jpg
Off-peak rates all day from January 18 – February 7, 2022
Off-peak rates all day from January 18 – February 7, 2022 http://www.lakelandpower.on.ca/wp-content/uploads/2022/01/snowy-neighborhood-556708_1280.jpg 1280 853 Lakeland Power Distribution Ltd. http://www.lakelandpower.on.ca/wp-content/uploads/2022/01/snowy-neighborhood-556708_1280.jpgLakeland News
2023 Lakeland Power Zone 5 Tree Trimming
2023 Lakeland Power Zone 5 Tree Trimming http://www.lakelandpower.on.ca/wp-content/uploads/2022/02/2023-TreeTrimmingAll.jpg 2000 1561 Lakeland Power Distribution Ltd. http://www.lakelandpower.on.ca/wp-content/uploads/2022/02/2023-TreeTrimmingAll.jpg
Media Release – Minister Smith and Lakeland Power Launch Green Button to Help Local Energy Customers Save Money
Media Release – Minister Smith and Lakeland Power Launch Green Button to Help Local Energy Customers Save Money http://www.lakelandpower.on.ca/wp-content/uploads/2022/12/picLakeland-Green-Button-Media-Release-12-06-Final-1.jpg 1125 836 Lakeland Power Distribution Ltd. http://www.lakelandpower.on.ca/wp-content/uploads/2022/12/picLakeland-Green-Button-Media-Release-12-06-Final-1.jpg
SCAM ALERT: Steps you can take to protect yourself against fraud
SCAM ALERT: Steps you can take to protect yourself against fraud http://www.lakelandpower.on.ca/wp-content/uploads/2022/03/scam-photo.jpg 2000 1333 Lakeland Power Distribution Ltd. http://www.lakelandpower.on.ca/wp-content/uploads/2022/03/scam-photo.jpg
Off-peak rates all day from January 18 – February 7, 2022
Off-peak rates all day from January 18 – February 7, 2022 http://www.lakelandpower.on.ca/wp-content/uploads/2022/01/snowy-neighborhood-556708_1280.jpg 1280 853 Lakeland Power Distribution Ltd. http://www.lakelandpower.on.ca/wp-content/uploads/2022/01/snowy-neighborhood-556708_1280.jpg
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Your paper statement delivery may be delayed in the event of a postal interruption. If you are impacted, it is still your responsibility to know your balance and make your payments on time.
Stay informed. Check out our E-Billing option and view your account online.
Progress in Review: Lakeland Holding/Parry Sound
At Lakeland, we believe in continually assessing our performance to improve our products and the services provided to our customers. View our latest progress report for Parry Sound.
VIEW THE REPORTCurrent Time of Use
CURRENTLY
On-Peak $$$
13.2 ¢/kWh