Covid-19 Updates

Please check back for regular updates on Covid-19 as more information becomes available.

New Covid-19 Energy Assistance Program (CEAP) 1024 512 Lakeland Power Distribution Ltd.

New Covid-19 Energy Assistance Program (CEAP)

New Covid-19 Energy Assistance Program (CEAP) CEAP is a one-time, on-bill credit available to customers who are experiencing hardship due to Covid-19. Apply now to find out if you are eligible. CEAP funding is limited and applying does not guarantee that your utility has CEAP funding remaining. Applications will be processed in the order they…

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Ontario Providing Support for Industrial and Commercial Electricity Consumers During COVID-19 1600 775 Lakeland Power Distribution Ltd.

Ontario Providing Support for Industrial and Commercial Electricity Consumers During COVID-19

Ontario Providing Support for Industrial and Commercial Electricity Consumers During COVID-19 To provide companies with temporary immediate relief on their electricity bills, the Ontario government is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity customers that do not participate in the Regulated Price Plan (RPP), effective April 2020. The GA…

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COVID-19 Recovery Rate Announced 1600 1000 Lakeland Power Distribution Ltd.

COVID-19 Recovery Rate Announced

Ontario Provides Consumers with Greater Stability and Predictability with Their Electricity Bills As Ontarians continue to work and learn from home, the OEB are extending the suspension of time-of-use price to provide consumers with greater stability and predictability with their electricity bills. To extend this support responsibly, the OEB will introduce a fixed electricity price,…

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Ontario Extends Electricity Rate Relief during Covid-19 1600 1000 Lakeland Power Distribution Ltd.

Ontario Extends Electricity Rate Relief during Covid-19

Ontario Extends Electricity Rate Relief The Ontario government is extending emergency electricity rate relief to families, farms and small businesses until May 31, 2020 during the COVID-19 outbreak. Customers who pay time-of-use electricity rates will continue to be billed at the lowest price, known as the off-peak price, 24 hours a day, seven days a…

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OEB to defer setting summer electricity prices for households and small businesses 2500 1667 Lakeland Power Distribution Ltd.

OEB to defer setting summer electricity prices for households and small businesses

OEB Update The OEB will be deferring setting new summer electricity rates for residential and small businesses under the RPP and will also be leaving TOU rates at the winter prices (and times). “The ongoing COVID-19 pandemic has resulted in extraordinary uncertainty around various aspects of the supply cost and electricity demand estimates that underpin…

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Lakeland respects the hardships of our customers 2500 1667 Lakeland Power Distribution Ltd.

Lakeland respects the hardships of our customers

Lakeland continues to do everything possible to keep the lights on and respect the hardships of our customers affected by the COVID-19 outbreak. With that sentiment in mind we’ve temporarily suspended late payment fees for our residential/small business customers. Please see links pertaining to changes made so far: https://www.lakelandpower.on.ca/covid-19-updates/ Please visit Canada.ca for further support…

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Message for Customers on Time-of-Use Pricing 1200 675 Lakeland Power Distribution Ltd.

Message for Customers on Time-of-Use Pricing

Message for Customers on Time-of-Use Pricing In response to the outbreak of COVID-19, the Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act. As a result, starting on March 24, 2020 residential and small business customers on time-of-use (TOU) pricing will pay 10.1 ¢/kWh no matter what time of…

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Peak Hour Pricing 1600 775 Lakeland Power Distribution Ltd.

Peak Hour Pricing

Lakeland has received a number of questions regarding peak hour pricing. Please note that Lakeland Power is a regulated company and adheres to pricing set by the Ontario Energy Board. Please visit https://www.oeb.ca/newsroom/2020/oeb-covid-19-update We will post updates as we receive them from the OEB.

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Our Customers Come First 1600 775 Lakeland Power Distribution Ltd.

Our Customers Come First

FOR IMMEDIATE RELEASE March 15, 2020 200 – 395 Centre St N, Huntsville, ON  P1H 2M2 Phone (705) 789-5442   Toll Free  1-888-282-7711   Our Customers Come First Muskoka/Parry Sound Ontario: In January, Lakeland Power’s Pandemic and Business Continuity Teams proactively met to prepare for a potential COVID-19 outbreak and ensure continued customer service, health…

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